Samsung Further Expands After-market Services to Teleplan

Samsung Stand auf der CES ©iStock

PR Newswire

AMSTERDAM, October 9, 2012

AMSTERDAM, October 9, 2012 /PRNewswire/ --

Samsung (Horizon Line) Set-top Boxes are Serviced by Teleplan

Samsung, the global leader in semiconductor, telecommunications, digital media and digital convergence technologies, has chosen Teleplan to manage the entire after-market services of its set-top box line "Horizon", the revolutionary media and entertainment platform which will transform the way customers watch TV and enjoy multimedia content.

Samsung, together with Liberty Global, indicated that Teleplan's geographical service network, technical knowledge of servicing set-top boxes and service quality were the catalysts of the selection. The already proven relationship with Teleplan in the service area of Samsung's mobile and smartphone segment was another driving force in the decision-making process. "An innovative product like our Horizon set-top box goes hand in hand with first-in-class, innovative after-market services guaranteeing our customers excellent services and a great brand experience," commented Arjan Leget, Service Manager at Samsung.

"This is a great example of how we build and enhance existing business relationships into other commodities we serve on a global level. We are proud to receive Samsung's trust and are dedicated to delivering a service quality beyond their brand promise," further commented Patrick Ring, Chief Sales & Marketing Officer at Teleplan.

Teleplan International N.V. Teleplan International N.V. is one of the leading global providers of high-tech, end-to-end after-market services and provides total lifecycle care solutions for the world of Computers, Communications and Consumer Electronics ("3Cs"). The lifecycle care concept ranges from simple repairs to the most sophisticated technological and electronic solutions. Headquartered in Amsterdam/Schiphol, the Netherlands, Teleplan currently operates from 24 sites in Europe, North America, Asia and Australia with approximately 5,300 employees.

For further information please visit: http://www.teleplan.com.

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Samsung Electronics Co., Ltd. is a global leader in semiconductor, telecommunication, digital media and digital convergence technologies with 2011 consolidated sales of US$143.1 billion. Employing approximately

206,000 people in 197 offices across 72 countries, the company operates two separate organizations to coordinate its nine independent business units: Digital Media & Communications, comprising Visual Display,

Mobile Communications, Telecommunication Systems, Digital Appliances, IT Solutions, and Digital Imaging; and Device Solutions, consisting of Memory, System LSI and LED. Recognized for its industry-leading performance across a range of economic, environmental and social criteria, Samsung Electronics was named the world's most sustainable technology company in the 2011 Dow Jones Sustainability Index. For more information, please visit http://www.samsung.com.

Liberty Global is the leading Liberty Global is the leading international cable company with operations in 13 countries, connecting people to the digital world and enabling them to discover and experience endless possibilities. Its market-leading television, broadband Internet, and telephony services are provided through next-generation networks and innovative technology platforms that connect 20 million customers who subscribe to 34 million services as of June 30, 2012. Liberty Global's consumer brands include UPC,

Unitymedia, Kabel BW, Telenet, and VTR. The operations also include Chellomedia, its content division, UPC Business, the commercial services division and Liberty Global Ventures, its investment fund.

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