BentoBox Celebrates its Second National Restaurant Workers Day, Unveiling a Partnership with Renowned Pastry Chef Caroline Schiff, a State of Tipping Report, James Beard Foundation Grant Recipients, and More

"We're incredibly grateful for the support of our restaurant technology partner, BentoBox, alongside Fiserv, which has enabled us to honor some extraordinary new restaurants this year," said Kris Moon, President and COO, James Beard Foundation. "BentoBox and the James Beard Foundation share a common goal in celebrating, supporting, and elevating independent restaurants and restaurant workers. We look forward to continuing this partnership and moving the industry forward."

Additional NRWD programming includes a webinar titled, Balancing Act: Crafting Sustainable Operations in the Restaurant Industry, featuring Chef Amanda Shulman, now live on the BentoBox website. The educational talk discusses how Her Place Supper Club, owned by Chef Shulman in Philadelphia, is radically rethinking work-life balance for her staff, from closing on weekends to providing 50% health insurance. BentoBox is also the sponsor of Friends & Family Bar Industry Nights in Oakland, California, which take place on Monday evenings throughout October, featuring "pay what you can" menu items for restaurant workers and community members. BentoBox will also be distributing gift cards and local treats to several restaurants in recognition of the annual holiday.

In addition to BentoBox's initiatives for NRWD, the restaurant tech company published "The State of Restaurant Tipping 2023," a report that sheds new light on American tipping culture, the most controversial area of restaurant worker compensation today. To understand the changing face of tipping, the report surveyed 2,500 U.S. diners, finding:

Three-quarters of diners like the feeling of tipping, but almost the same number say they would prefer to replace the practice of tipping with a higher base pay for restaurant workers.

• 76% of diners enjoy tipping because it contributes to a living wage for service employees.
• 74% of diners feel establishments should pay their staff a living wage instead of asking patrons to tip.

As tipflation sweeps the U.S., two-thirds of American diners say too many places are asking for tips these days.

• 87% of diners think full-service meals deserve a tip and over half share the same feeling about takeout and delivery.
• 40% of Baby Boomers typically do not tip for takeout, whereas only 16% of Gen Z respondents reported not tipping for takeout.

People who have worked for tips tend to like tipping more than those who haven't.

• Three-quarters of diners who had previously worked for tips believe the practice of tipping leads to better service, compared to two-thirds of diners who haven't.
• Almost half of employees who had worked for tips said they would miss tipping if it were gone, compared to only one-third among those who had not.

BentoBox's Tipping Report and National Restaurant Workers Day initiatives look to inform diners, motivate restaurant owners, and inspire the larger restaurant community to support its workers who are the heart and soul of the industry.

To learn more about National Restaurant Workers Day and the BentoBox Tipping Report, please visit https://www.getbento.com/national-restaurant-workers-day/ or https://restauranttipping.getbento.com. For additional information on either initiative, please contact press@getbento.com

About BentoBox
BentoBox, the Official Restaurant Technology Partner of the James Beard Foundation, empowers thousands of restaurants to deliver on their mission of hospitality. With the BentoBox Marketing & Commerce Platform, restaurants are able to unify their technology into an all-in-one commerce engine that delivers a seamless guest experience, a better operator experience and sustainable growth. The platform enables restaurants to build their online presence, diversify revenue, engage with diners and increase operational efficiency through websites, ordering, reservations, marketing tools and more. BentoBox is part of Fiserv, Inc. (NYSE: FI).

About the James Beard Foundation
The James Beard Foundation (JBF) is the nation's leading culinary nonprofit dedicated to celebrating, elevating, and supporting the people behind America's food culture, while pushing for new standards in the restaurant industry where all have the opportunity to thrive. Guided by a mantra of Good Food for Good®, JBF is committed to supporting a resilient and flourishing independent restaurant industry anchored in talent, equity, and sustainability. The Foundation's impact work comes to life through the annual James Beard Awards, industry and community-focused programs, advocacy initiatives, partnership, and events across the country—including our new Platform by JBF space at Pier 57 in New York City. Learn more at jamesbeard.org, sign up for our newsletter, and follow @beardfoundation on social media.

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SOURCE BentoBox