Chat, sell, retain, repeat: How messaging apps create effective customer conversations
by Etienne Dupont
January 10, 2022
Viber Business messages can supercharge the customer experience. By letting businesses communicate with customers through a convenient, always-on communication channel, it encourages meaningful conversations that cement the customer-company relationship. Done right, it will turn occasional buyers into lifelong loyal customers.
www.thedrum.com/profile/viber/news/...-customer-conversations
by Etienne Dupont
January 10, 2022
Viber Business messages can supercharge the customer experience. By letting businesses communicate with customers through a convenient, always-on communication channel, it encourages meaningful conversations that cement the customer-company relationship. Done right, it will turn occasional buyers into lifelong loyal customers.
www.thedrum.com/profile/viber/news/...-customer-conversations